Ink cartridges installed incorrectly or missing.The printer test page may not print if it is having a mechanical problem. The ink cartridges need to be clear of anything blocking their path, such as dried ink or paper jams. It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality. This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. You can find Printhead Cleaning Cycles in the printer's menu settings or under "Devices and Settings" on your PC.
When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads. If the test succeeds, the printer is functioning properly. You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. To determine if your printer works, you can use Windows to force the machine to print a test page. A Self Test/Device Configuration page lists current printer settings and properties, including the printer IP address, a status log report and the number of pages printed. Using the Printhead Cleaning Cycle, clean the printheads.
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